They were extremely responsive, and answered my questions quickly. This is my 3rd painting-by-numbers kit and I thought I should write what I found. Answered my question quickly and politely. This is my 3rd painting-by-numbers kit and I thought I should write what I found. They stole two of my cat photos and are trying to sell (if not already) products of them!This is extremely rude to do! Talking about artists making the products which is why it takes so long lol. I hope this is received constructively as was intended. so I emailed the support team and talked to them on the phone too, and they explained to me that the customized pbn takes longer than the normal one . I bought the blue and gold macaw painting to paint as a present for my friend. No problems at all. In this article you will find answers to all of your questions and doubts. There’s another one that is excellent. I placed my first order. I ordered my pbn on June 1st and here we are on August 5th and my tracker says it’s just left China ♀️. Share. I was very pleased with the paint by numbers kit and customer service. The lines on the canvas are too thick resulting in overlaps. I liked everything very much.This is exactly what I wanted and tried it thanks to you.Thank you... What a fantastic picture for paint by numbers including numerous paint brushes and paints of course.It exceeded expectations.Delivery much quicker than anticipated.This company also has various types of pictures that can be taken off a photo too.So lots of options.A great company to deal with and suitable for all ages. I contacted the company sent picture of the paint list and the wrong color and they sent out the replacement color. As previous reviews have mentioned, I have yet to receive my order after placing the order 2 months ago - incorrect tracking numbers are provided and it feels like a scam to continue trying get the right details from their Customer Service. The quality is really good and my daughter is gonna love it, if I can paint it well enough. Ridiculous! The printing of the canvas leaves the numbers over the lines or, indeed, gaps without numbers which results in you having to ensure you know what number it is prior to painting near it. The product came from China and took over 3 weeks to arrive. i ordered 7/3/2020 never received!! ok i would have rated you zero but not an option! Two orders, neither had sufficient paint to complete canvas. Great product ! It had been in COVID-19 jail in China and then in pandemic jail in Texas. Thankyou numeralpaint! I was keen to start on my project it was a custom kit ..... created from a photo i had sent. From the time I ordered it to receiving my product, Numeral Paint communicated with me on where it was. Almost completed it and it is looking fab will order again ty, Absolute trash. I got my first paint by number kit a few weeks ago and I am loving it! It exceeded expectations. I have now gone through three brushes as the canvas and the paints have frayed them and I am nowhere near finished. Do not trust this horrible company! Fantastic quality products and decent shipping, would use this company again in future for sure also very excited to see when it is completed! Ordered from this company and I got my order shipped with DHL and I received it within 15 days, I just started it and I can’t wait to see it when it’s completed. Painting by numbers is a great way to kill time during Covid. Fortunately I took pictures prior to starting but if I hadn't then I would be lost and guessing. This company also has various types of pictures that can be taken off a photo too. © 2020 Trustpilot A/S. The paints are very poor quality too and result in you having to overpaint several times (could be described as opaque) to hide the lines and the numbers. The paints are good. My order was with the local courier for awhile but it has finally been delivered after a couple of days, I am so far very satisfied with the products thx! I contacted the company sent picture of the paint list and the wrong color and they sent out the replacement color. I had a bad experience with another site in which the colors were way off.Any questions I had were answered immediately. Friendly and responsive customer service. I ordered two paints by numbers , one of the south korean band BTS and the second one is a custom pbn, I received the normal one of bts two weeks ago, and I was mad because I thought that i would never receive the second one. Money back guarantee not honoured - they never get back to you. Reply. Tracking info was off and kept going … What was important to me was that the colors were true to life...which they were. I have placed orders with you several times and always get great products that fully meet my expectations and price. Very happy with the service and prompt resolution. What a fantastic picture for paint by numbers including numerous paint brushes and paints of course. I received my painting in a timely manner. 100% recommend this company, never fail to disappoint and products are always great quality, have ordered around 4 times now and will continue to order in future, After the weeks wait my kit arrived, everything was present. International product arrived surprisingly quick. The frame went together nicely and the canvase fitted the frame well. But one of the colors were wrong. Delivery much quicker than anticipated. The custom kits have poor detail - ended up having to draw in missing parts from original photo. Go somewhere else. So lots of options. AVOID!! The numeralpaint is such a creative product, my daughter enjoyed the painting very much...Unfortunately she lost the color chart before she finished her "artwork", I mailed customer service and they sent me the chart through email very soon.
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